Welcome to Santoshpinfusion.com 
These Terms and Conditions govern your access to and use of our website Santoshpinfusion.com, including the purchase of drinking water bottles and related products.

By accessing or using our website, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Eligibility to Use the Website

  • You must be at least 18 years old to place an order on this website.
  • By using this website, you confirm that the information provided by you is accurate and complete.

2. Products & Services

  • We supply packaged drinking water bottles and related beverages as per applicable quality standards.
  • All products are subject to availability.
  • Product packaging, size, labeling, and appearance may vary slightly from images shown on the website.

3. Health & Safety Disclaimer

  • Our drinking water products comply with applicable FSSAI / local food safety regulations at the time of manufacturing.

  • Customers are advised to:

    • Check seal integrity before consumption

    • Store bottles as per instructions on the label

  • The Company shall not be responsible for improper storage, misuse, or consumption after seal damage.

4. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes as mentioned.

  • Prices may change without prior notice.

  • Payments must be made through authorized payment methods available on the website.

  • We are not responsible for payment failures caused by third-party payment gateways.

5. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to cancel or limit quantities for any order due to:

    • Stock unavailability

    • Pricing errors

    • Suspicious or fraudulent activity

  • In case of cancellation, any paid amount will be refunded as per our refund policy.

6. Delivery & Shipping

  • Delivery timelines depend on location, logistics, and order volume.

  • Delays may occur due to weather conditions, transport issues, strikes, or other unforeseen events.

  • The Company shall not be liable for delays beyond its reasonable control.

  • Customers are responsible for providing correct delivery details.

7. Returns & Refunds

  • Due to the consumable nature of drinking water products, returns are accepted only in the following cases:

    • Damaged packaging at the time of delivery

    • Incorrect product delivered

  • Complaints must be reported within 24 hours of delivery.

  • Refunds, if approved, will be processed within 7–10 business days.

8. Intellectual Property Rights

  • All website content including text, images, logos, graphics, and layout is the property of Santoshpinfusion.com

  • Unauthorized use, reproduction, or distribution is strictly prohibited and may lead to legal action.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage the website

  • Upload false, misleading, or harmful information

We reserve the right to restrict or terminate access for violations.

10. Limitation of Liability

  • The Company shall not be liable for any indirect, incidental, or consequential damages arising from:

    • Use of the website

    • Delay or failure of delivery

    • Product misuse after delivery

  • Maximum liability, if any, shall not exceed the value of the product purchased.

11. Third-Party Links

  • Our website may contain links to third-party websites.

  • We do not control or endorse their content and are not responsible for their practices or policies.

12. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, government actions, or transportation disruptions.

13. Governing Law & Jurisdiction

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts located in Sirol , Madhya Pradesh.

14. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Company Name: SantoshpInfusion
Email: spinfusionwater94@gmail.com
Phone: +91-8607000159
Address: PRATHVI NAGAR, SIROL , Morar, Gwalior, Gird, Madhya Pradesh, India, 474006